A plain-English reference to the property management systems that run independent and boutique hotels — what each one is, who it fits, and how a direct-booking website connects to it. Built for owners choosing a system, and for anyone whose website has to work with the one they already have.
A property management system (PMS) is the operational core of a hotel. It holds your rooms, rates, and availability; it runs the front desk, reservations, housekeeping, and folios; and it usually connects out to the channels that sell your rooms — the online travel agencies, the GDS, and your own website's booking engine. When a guest books directly on your site, the reservation should land in your PMS automatically, and the room it just sold should disappear from every other channel a moment later. That two-way flow is the whole game.
That is why a direct-booking website is never really a standalone project. It has to speak fluently to whatever PMS, booking engine, and channel manager you run — embedding or deep-linking the booking flow, keeping rates and availability in perfect sync, and never double-selling a room. Below are the ten systems we most often build around for independent and boutique hotels, each with a neutral reference page and a separate page on exactly how we connect a HotelWebWorks site to it.
Tap any system for the full reference, or jump straight to how we integrate a direct-booking website with it.
The long-standing enterprise hotel PMS, now delivered from the cloud, that runs a large share of the world's full-service and branded properties.
A popular all-in-one cloud platform that combines the PMS, booking engine, and channel manager in a single login built for independent properties.
A cloud-native, API-first PMS built to automate hotel operations and give guests a more self-service, modern booking and check-in experience.
SiteMinder's all-in-one system purpose-built for small accommodation providers, bundling a simple PMS, booking engine, and channel manager.
An all-in-one hotel management platform for independents that emphasizes automation, a native booking engine, and upselling to lift direct revenue.
A long-established cloud PMS for independent lodging of many kinds, pairing solid operations with a built-in booking engine.
An all-in-one cloud platform for independents that bundles the PMS, a commission-free booking engine, and a channel manager for the major OTAs.
A globally used cloud PMS for small and mid-sized independents, pairing multi-device operations with a web booking engine and channel manager.
A mobile-first cloud PMS built around guest self-service and staff mobility, designed to modernize check-in and the on-property experience.
A long-established PMS for independent full-service hotels and resorts, offered both in the cloud and on-premise, with a deep multi-module feature set.
Tell us about your property and the system you run (or are considering). We'll recommend an approach and build a direct-booking website that works with it.
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